I'm a UX consultant with 17 years of experience in the field. I have worked in-house and consultancy-side in a very broad range of subjects from online trading to cake decoration.
For many years I worked with Skyscanner, both as a consultant and then employee. I introduced UX research to the company in 2010 and scaled the practice there. In early 2019, I returned to my previous role as an independent consultant, having learnt a great deal from my time there.
Innovation and new products interest me most, as these projects require impact over activity. This sees me working with startups and scale-ups quite frequently.
Based near Edinburgh in Scotland, but I work remotely for clients wherever they are. My time at Skyscanner has taught me how to support teams wherever they are based.
My thoughts on UX research, design and product management can be found on my Medium page where I write fairly regularly.