I've been specialising in User-Centred-Design for over 15 years, having helped organisations of all sizes and types to better understand their users and customers.
I most enjoy working with small teams who can't afford the luxury of having a project fail or to be prioritising the wrong work.
I've helped a number of start-ups and scale-ups over the years. Most notably, I began working with Skyscanner in 2009. In 2013 I joined the company full-time until 2019 when I left to work as a freelance consultant again.
I've seen how design evolved in the organisation and want to put that experience to good use for start-ups and scale-ups hoping to achieve similar success.