UX reviews

A short snippet of a review video

I can often spot areas of improvement in your product by drawing on past experience. I've been observing people use digital products for the last 17 years.

Video report

Much of the time normally taken to do a UX review is spent in writing a report. I have developed a more cost-effective (albeit more rustic) approach which involves a recording of me discussing my findings and recommendations on video. 

This allows me to deliver a review for £400 which might otherwise be billed at £1,800 for the same level of insight.

The output

You will receive a link to a video (you can download) which tends to last 40-60 mins. In the video I will discuss a number of observations and recommendations. 

The precise number of observations and recommendations included will depend on what I see. It can often be around 30 observations in total.

The process

Step 1 - 1 hour
I go through key task(s) using your product and record my thoughts on video as I go. I spend about an hour on this step.

 

Step 2 - 2 hours

I watch this video back, taking notes of issues and recommendations. I then sort these notes into themes.

 

Step 3 - 1 hour
I use my notes​ to record a second video which is for you. In this video, I will walk through the site discussing where I see improvements can be made.

Where necessary, this can be followed up with a call to discuss the findings.

Get in touch  if you'd like to know more.

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